{"id":21076,"date":"2024-06-07T03:35:56","date_gmt":"2024-06-07T07:35:56","guid":{"rendered":"https:\/\/peasejewelry.monweb.site\/retours-echanges-faq\/"},"modified":"2026-02-27T10:41:46","modified_gmt":"2026-02-27T15:41:46","slug":"retours-echanges-faq","status":"publish","type":"page","link":"https:\/\/peasejewelry.com\/en\/retours-echanges-faq\/","title":{"rendered":"RETURNS &amp; EXCHANGES | FAQ"},"content":{"rendered":"<style>.kb-row-layout-id21076_8db856-a2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id21076_8db856-a2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id21076_8db856-a2 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1433px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id21076_8db856-a2 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id21076_8db856-a2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id21076_8db856-a2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id21076_8db856-a2 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column21076_1b67dc-fb > .kt-inside-inner-col,.kadence-column21076_1b67dc-fb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_1b67dc-fb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_1b67dc-fb > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_1b67dc-fb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_1b67dc-fb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_1b67dc-fb{position:relative;}@media all and (max-width: 1024px){.kadence-column21076_1b67dc-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_1b67dc-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_1b67dc-fb\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1, .wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1[data-kb-block=\"kb-adv-heading21076_690ca9-e1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1[data-kb-block=\"kb-adv-heading21076_690ca9-e1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_690ca9-e1[data-kb-block=\"kb-adv-heading21076_690ca9-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading21076_690ca9-e1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_690ca9-e1\">Returns &amp; Exchanges Policy<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b, .wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b[data-kb-block=\"kb-adv-heading21076_295ab1-0b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b[data-kb-block=\"kb-adv-heading21076_295ab1-0b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_295ab1-0b[data-kb-block=\"kb-adv-heading21076_295ab1-0b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_295ab1-0b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_295ab1-0b\"><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b, .wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b[data-kb-block=\"kb-adv-heading21076_4c74fe-5b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b[data-kb-block=\"kb-adv-heading21076_4c74fe-5b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_4c74fe-5b[data-kb-block=\"kb-adv-heading21076_4c74fe-5b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_4c74fe-5b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_4c74fe-5b\">You have up to 30 days after receiving your order to request a return or exchange, with certain exceptions for specific jewelry pieces. Please <a href=\"https:\/\/peasejewelry.com\/en\/me-contacter\/\">contact us<\/a> to start a return. Shipping fees are non-refundable. <\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Final sale<\/strong><\/td><td>Items on clearance, sale, marked as imperfect, or listed in the \u201cSecond Life\u201d and \u201cLast Chance\u201d sections cannot be exchanged or refunded. Jewelry included in a promotion (e.g., sleepers and rings offered in the Black Friday promotion) <strong>cannot<\/strong> be exchanged, resized, or refunded.<\/td><\/tr><tr><td><strong>Custom jewelry<\/strong><\/td><td>They can be returned <strong>for sizing adjustments only<\/strong> (e.g., a ring with a secret message, a necklace with semi-precious stones, a family bracelet with beads, etc.).<\/td><\/tr><tr><td><strong>Used jewelry<\/strong><\/td><td>If a returned piece of jewelry shows signs of wear, it will not be refunded.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55, .wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55[data-kb-block=\"kb-adv-heading21076_48a6f0-55\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55[data-kb-block=\"kb-adv-heading21076_48a6f0-55\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_48a6f0-55[data-kb-block=\"kb-adv-heading21076_48a6f0-55\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_48a6f0-55 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_48a6f0-55\"><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24, .wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24[data-kb-block=\"kb-adv-heading21076_159e07-24\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24[data-kb-block=\"kb-adv-heading21076_159e07-24\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_159e07-24[data-kb-block=\"kb-adv-heading21076_159e07-24\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading21076_159e07-24 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_159e07-24\"><br>Wrong size for sleepers or earrings?<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2, .wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2[data-kb-block=\"kb-adv-heading21076_db478d-b2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2[data-kb-block=\"kb-adv-heading21076_db478d-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_db478d-b2[data-kb-block=\"kb-adv-heading21076_db478d-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_db478d-b2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_db478d-b2\"><br>No worries! Contact us within 30 days of receiving your order for an exchange. The exchange is free; you only cover the shipping costs (both ways). Make sure to measure from the piercing hole to your earlobe to correctly determine the best size for your sleepers.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02, .wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02[data-kb-block=\"kb-adv-heading21076_ddce11-02\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02[data-kb-block=\"kb-adv-heading21076_ddce11-02\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_ddce11-02[data-kb-block=\"kb-adv-heading21076_ddce11-02\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading21076_ddce11-02 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_ddce11-02\"><br>Wrong ring size?<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9, .wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9[data-kb-block=\"kb-adv-heading21076_19690d-c9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9[data-kb-block=\"kb-adv-heading21076_19690d-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_19690d-c9[data-kb-block=\"kb-adv-heading21076_19690d-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_19690d-c9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_19690d-c9\"><br>You can return your ring for a sizing adjustment. Please note that rings with a personalized message <strong>can be resized but are not refundable<\/strong>. It is not possible to change the secret message to a different one, so it\u2019s important to provide the correct inscription when placing your order. Contact us to start the return. Please note that our 14k gold filled rings <strong>cannot<\/strong> be resized at a jewelry store. Shipping costs are the responsibility of the customer.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae, .wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae[data-kb-block=\"kb-adv-heading21076_5660d6-ae\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae[data-kb-block=\"kb-adv-heading21076_5660d6-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_5660d6-ae[data-kb-block=\"kb-adv-heading21076_5660d6-ae\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading21076_5660d6-ae wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_5660d6-ae\"><br><strong>Return \/ Exchange Conditions<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09, .wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09[data-kb-block=\"kb-adv-heading21076_b3bad9-09\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09[data-kb-block=\"kb-adv-heading21076_b3bad9-09\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_b3bad9-09[data-kb-block=\"kb-adv-heading21076_b3bad9-09\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_b3bad9-09 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_b3bad9-09\"><strong>Damaged or Defective Products:<\/strong> Replacement at our expense (one-year warranty applies).<br><strong>Missing Products:<\/strong> Replacement or store credit for a future order.<br><strong>Final Sale:<\/strong> Imperfect jewelry, samples, promotional gifts, and items in the \u201cSecond Life\u201d and \u201cLast Chance\u201d sections <strong>cannot<\/strong> be exchanged or refunded.<br><strong>Product Condition:<\/strong> Items must not have been worn or show signs of use. The wire of sleepers must not be bent.<br><strong>Return Fees:<\/strong> Return shipping costs are the responsibility of the customer (round-trip for exchanges). <em>Our packaging is designed to minimize shipping costs. Please note that due to frequent Canada Post strikes, we cannot estimate shipping prices. Check with the nearest carrier for accurate rates.<\/em><br><strong>Packaging:<\/strong> Products must be returned in their original packaging and well-protected. Items damaged during shipping will not be exchanged. Other packaging, such as a bubble envelope, may be used as long as the jewelry arrives in good condition.<br><strong>Lost Packages:<\/strong> We are not responsible if a package does not reach its destination, and exchanges will not be issued.<br><strong>Discoloration or Tarnish:<\/strong> No refunds will be given for solder discoloration on rings, darkening of 14k gold filled pieces, or tarnishing of silver jewelry, as these are normal occurrences.<br><strong>Customs:<\/strong> If returning through customs, mark the package as \u201creturned merchandise.\u201d We do not cover customs fees and will not pay for package pickup if customs duties are required.<br><strong>Inspection:<\/strong> All products are inspected upon receipt. We reserve the right to refuse an exchange or refund for hygiene reasons or if the product appears damaged by the customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has--font-size\"><strong>Shipping Fees &amp; Delivery Times During Strikes<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17, .wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17[data-kb-block=\"kb-adv-heading21076_e39286-17\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17[data-kb-block=\"kb-adv-heading21076_e39286-17\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_e39286-17[data-kb-block=\"kb-adv-heading21076_e39286-17\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_e39286-17 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_e39286-17\"><br>To provide fast, secure, and affordable shipping, we primarily work with Canada Post. However, during strikes, we turn to ChitChats or UPS to handle our deliveries. These carriers provide tracking numbers and reliable service. Please note that temporary increases in shipping rates may apply. We do our best to keep shipping costs as low as possible.<br>For certain addresses, we exclusively use UPS, as ChitChats does not service remote areas or PO boxes. In these cases, our team may contact you to confirm shipping arrangements. This applies to regions such as Gasp\u00e9sie, C\u00f4te-Nord, and others.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col,.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_02c6d0-b1{position:relative;}@media all and (max-width: 1024px){.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_02c6d0-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_02c6d0-b1\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pease Warranty<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7, .wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7[data-kb-block=\"kb-adv-heading21076_e77f1d-e7\"]{padding-top:var(--global-kb-spacing-md, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7[data-kb-block=\"kb-adv-heading21076_e77f1d-e7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_e77f1d-e7[data-kb-block=\"kb-adv-heading21076_e77f1d-e7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p id=\"garantie\" class=\"kt-adv-heading21076_e77f1d-e7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_e77f1d-e7\">All Pease jewelry is covered by a <strong>one (1) year warranty<\/strong> from the date you receive your order. If your order was sent via standard mail, the warranty begins <strong>6 business days<\/strong> after shipping for Canadian customers, and <strong>15 business days<\/strong> for orders to the U.S. and internationally.<br>This warranty covers breakage caused by manufacturing defects. It does <strong>not<\/strong> cover damage from improper or excessive use, darkening of 925 sterling silver, discoloration of 14k gold filled jewelry, or discoloration at the solder joints of rings. Examples of defects covered by the warranty include a pearl coming loose from a ring.<br>We also offer a <strong>repair service<\/strong>. Simply contact us to start a return process and send your jewelry back to us. We will repair your pieces and return them to you at no additional cost. The only fees you are responsible for are shipping the jewelry to our workshop.<br>All repaired jewelry comes with an <strong>additional 3-month warranty<\/strong>.<br><\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id21076_292861-94 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id21076_292861-94 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id21076_292861-94 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1433px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id21076_292861-94 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id21076_292861-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id21076_292861-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id21076_292861-94 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column21076_aea1dc-7f > .kt-inside-inner-col,.kadence-column21076_aea1dc-7f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_aea1dc-7f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_aea1dc-7f > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_aea1dc-7f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_aea1dc-7f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_aea1dc-7f{position:relative;}@media all and (max-width: 1024px){.kadence-column21076_aea1dc-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_aea1dc-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_aea1dc-7f\" id=\"faq\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b, .wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b[data-kb-block=\"kb-adv-heading21076_dd2ff8-2b\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b[data-kb-block=\"kb-adv-heading21076_dd2ff8-2b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_dd2ff8-2b[data-kb-block=\"kb-adv-heading21076_dd2ff8-2b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading21076_dd2ff8-2b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_dd2ff8-2b\">FAQ<\/h2>\n\n\n<style>.kadence-column21076_26ed3c-83 > .kt-inside-inner-col,.kadence-column21076_26ed3c-83 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_26ed3c-83 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_26ed3c-83 > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_26ed3c-83 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_26ed3c-83 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_26ed3c-83{position:relative;}.kadence-column21076_26ed3c-83, .kt-inside-inner-col > .kadence-column21076_26ed3c-83:not(.specificity){margin-bottom:var(--global-kb-spacing-md, 2rem);}@media all and (max-width: 1024px){.kadence-column21076_26ed3c-83 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_26ed3c-83 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_26ed3c-83\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50, .wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50[data-kb-block=\"kb-adv-heading21076_03ef62-50\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50[data-kb-block=\"kb-adv-heading21076_03ef62-50\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_03ef62-50[data-kb-block=\"kb-adv-heading21076_03ef62-50\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading21076_03ef62-50 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_03ef62-50\">RETURN &amp; EXCHANGE<\/h4>\n\n\n<style>.kt-accordion-id21076_fafdd8-0a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id21076_fafdd8-0a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:rgba(255,255,255,0);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-family:Mariposa-sans;font-weight:400;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a .kt-blocks-accordion-header:focus-visible{color:#444444;background:#e9dcc5;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}.kt-accordion-id21076_fafdd8-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#e9dcc5;border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_fafdd8-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}@media all and (max-width: 1024px){.kt-accordion-id21076_fafdd8-0a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id21076_fafdd8-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id21076_fafdd8-0a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id21076_fafdd8-0a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id21076_fafdd8-0a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_fafdd8-0a .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_fafdd8-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_fafdd8-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id21076_fafdd8-0a kt-accordion-has-3-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane21076_9f1a32-d5\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How much does return shipping cost?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>Canada:<\/strong> Return shipping fees for an exchange vary depending on courier availability. Typically, the fee is <strong>$5.99 + taxes<\/strong> (untracked) when Canada Post is available. Shipping is available. You may choose a tracked shipping option for <strong>$12.99 + taxes<\/strong> (Canada Post or UPS).<\/p>\n\n\n\n<p><strong>United States:<\/strong> Return shipping fees for an exchange are <strong>$15 + taxes<\/strong> and are shipped via ChitChats and USPS.<\/p>\n\n\n\n<p><strong>Rest of the world:<\/strong> Return shipping fees for an exchange are <strong>$15 + taxes<\/strong> and are shipped via ChitChats, USPS, or Canada Post. <em>(Some countries may be subject to higher fees.)<\/em><\/p>\n\n\n\n<p>In all cases, the original shipping fees are <strong>non-refundable<\/strong> and will be deducted from the refundable amount.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane21076_54f7fe-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is your Return &amp; exchange policy?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Read the return policy to ensure that the jewelry is eligible for a return or exchange.<\/p>\n\n\n\n<p><strong>Return Procedure:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Fill out the contact form with your order number and let us know which items you\u2019d like to return or exchange (or contact us directly at <strong>info@peasejewelry.com<\/strong>).<\/li>\n\n\n\n<li>You\u2019ll receive an email promptly with instructions and the return address.<\/li>\n\n\n\n<li>Go to your nearest Canada Post counter and send back the items following the provided instructions.<\/li>\n<\/ol>\n\n\n\n<p>For <strong>returns (refunds):<\/strong> once processed, we will refund the products using the same payment method used for your order, <strong>excluding the original shipping fees<\/strong>.<\/p>\n\n\n\n<p>For <strong>exchanges:<\/strong> once processed, we\u2019ll send you an email with a link to pay for the return shipping (and any adjustment fees if needed), after which your new order will be sent.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column21076_38ce31-74 > .kt-inside-inner-col,.kadence-column21076_38ce31-74 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_38ce31-74 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_38ce31-74 > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_38ce31-74 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_38ce31-74 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_38ce31-74{position:relative;}.kadence-column21076_38ce31-74, .kt-inside-inner-col > .kadence-column21076_38ce31-74:not(.specificity){margin-bottom:var(--global-kb-spacing-md, 2rem);}@media all and (max-width: 1024px){.kadence-column21076_38ce31-74 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_38ce31-74 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_38ce31-74\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11, .wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11[data-kb-block=\"kb-adv-heading21076_36c2cb-11\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11[data-kb-block=\"kb-adv-heading21076_36c2cb-11\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_36c2cb-11[data-kb-block=\"kb-adv-heading21076_36c2cb-11\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading21076_36c2cb-11 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_36c2cb-11\">EXPEDITION &amp; SHIPPING<\/h4>\n\n\n<style>.kt-accordion-id21076_decdf4-ef .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id21076_decdf4-ef .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:rgba(255,255,255,0);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-family:Mariposa-sans;font-weight:400;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef .kt-blocks-accordion-header:focus-visible{color:#444444;background:#e9dcc5;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}.kt-accordion-id21076_decdf4-ef .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#e9dcc5;border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_decdf4-ef:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}@media all and (max-width: 1024px){.kt-accordion-id21076_decdf4-ef .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id21076_decdf4-ef .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id21076_decdf4-ef .kt-accordion-inner-wrap{display:block;}.kt-accordion-id21076_decdf4-ef .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id21076_decdf4-ef .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_decdf4-ef .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_decdf4-ef .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_decdf4-ef > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id21076_decdf4-ef kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane21076_5acec7-62\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the processing time?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>We process orders within <strong>1 to 3 business days<\/strong>. Orders placed over the weekend are processed the following Monday or Tuesday.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane21076_73187f-34\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the delivery time?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1, .wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1[data-kb-block=\"kb-adv-heading21076_c69b78-e1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1[data-kb-block=\"kb-adv-heading21076_c69b78-e1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_c69b78-e1[data-kb-block=\"kb-adv-heading21076_c69b78-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_c69b78-e1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_c69b78-e1\">Delivery times vary depending on the shipping method chosen. Several factors can affect the timeline, including the carrier (Canada Post, or ChitChats\/UPS during strikes), the shipping method, the delivery address, weather, and more. Typically, allow a <strong>minimum of 2 business days<\/strong> and a <strong>maximum of 15 business days<\/strong>, depending on the shipping option selected.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47, .wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47[data-kb-block=\"kb-adv-heading21076_aee71e-47\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47[data-kb-block=\"kb-adv-heading21076_aee71e-47\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_aee71e-47[data-kb-block=\"kb-adv-heading21076_aee71e-47\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_aee71e-47 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_aee71e-47\"><\/p>\n\n\n\n<p><em><strong>Customs Fees &amp; Taxes:<\/strong> Orders shipped outside of Canada may be subject to customs and import taxes, which are the responsibility of the buyer. We cannot predict these fees, as they vary by country. We are not able to cancel or refund these fees, even if the order is returned to us.<\/em><br><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9, .wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9[data-kb-block=\"kb-adv-heading21076_7975c2-d9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9[data-kb-block=\"kb-adv-heading21076_7975c2-d9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_7975c2-d9[data-kb-block=\"kb-adv-heading21076_7975c2-d9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_7975c2-d9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_7975c2-d9\"><strong>Holiday Shipping Deadlines for 2026<\/strong><br>\ud83c\udde8\ud83c\udde6 <strong>CANADA<\/strong><br>Regular mail with Canada Post (no tracking): <em>to be determined<\/em><br>Expedited Canada Posts (with tracking): <em>to be determined<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84, .wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84[data-kb-block=\"kb-adv-heading21076_ac2e51-84\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84[data-kb-block=\"kb-adv-heading21076_ac2e51-84\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_ac2e51-84[data-kb-block=\"kb-adv-heading21076_ac2e51-84\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_ac2e51-84 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_ac2e51-84\"><br>\ud83c\uddfa\ud83c\uddf8 <strong>UNITED STATES<\/strong><br>ChitChats Select USA: <em>to be determined<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8, .wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8[data-kb-block=\"kb-adv-heading21076_22d280-b8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8[data-kb-block=\"kb-adv-heading21076_22d280-b8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_22d280-b8[data-kb-block=\"kb-adv-heading21076_22d280-b8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_22d280-b8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_22d280-b8\"><br>\ud83c\udf0d <strong>INTERNATIONAL<\/strong><br>ChitChats International or Canada Posts International (with tracking): <em>to be determined<\/em><br><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63, .wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63[data-kb-block=\"kb-adv-heading21076_300a4d-63\"]{font-size:var(--global-kb-font-size-sm, 0.9rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63[data-kb-block=\"kb-adv-heading21076_300a4d-63\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_300a4d-63[data-kb-block=\"kb-adv-heading21076_300a4d-63\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_300a4d-63 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_300a4d-63\"><em>These dates are recommended to maximize the chances of receiving your order before the Holidays.<br>Once the package is shipped, delivery times depend on the carrier.<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane21076_397aa2-ff\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">My address isn\u2019t correct. What should I do?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>If the shipping address you provided is incorrect, several options are available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/peasejewelry.com\/en\/me-contacter\/\">Contact us immediately<\/a> if your order has not yet been shipped. We can update the address.<\/li>\n\n\n\n<li>Check your old address to retrieve the package if it has already been shipped.<\/li>\n\n\n\n<li>Contact the shipping carrier to see if they can <strong>redirect<\/strong> your order.<\/li>\n<\/ul>\n\n\n\n<p>If you are unable to retrieve your package, we\u2019ll be happy to recreate your order at your expense. A refund will be issued once the original package is returned to us in good condition.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane21076_026b8e-e4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I still haven\u2019t received my order.<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>We\u2019re excited for you to receive your jewelry, but please note that some delays are beyond our control (weather, high order volume, destination, carrier delays, etc.).<\/p>\n\n\n\n<p>First, make sure the address you provided is correct. If there\u2019s an error, <strong><a href=\"https:\/\/peasejewelry.com\/en\/me-contacter\/\">contact us immediately<\/a><\/strong>!<\/p>\n\n\n\n<p>If you haven\u2019t received your package <strong>30 days after the expected delivery date<\/strong> (for Canada), we\u2019ll be happy to resend a new package at no extra cost. Contact us with your order number, and we\u2019ll take care of the rest.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><td>CANADA<\/td><td>USA<\/td><td>Other countries<\/td><\/tr><tr><td>Waiting Period Before <br>Contacting Us<\/td><td><strong>30 days<\/strong> after the <br>estimated delivery date.<\/td><td><strong>60 days<\/strong> after the<br>estimated delivery date.<\/td><td><strong>60-90 days<\/strong> after the <br>estimated delivery date.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column21076_98320f-58 > .kt-inside-inner-col,.kadence-column21076_98320f-58 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column21076_98320f-58 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column21076_98320f-58 > .kt-inside-inner-col{flex-direction:column;}.kadence-column21076_98320f-58 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column21076_98320f-58 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column21076_98320f-58{position:relative;}.kadence-column21076_98320f-58, .kt-inside-inner-col > .kadence-column21076_98320f-58:not(.specificity){margin-bottom:var(--global-kb-spacing-md, 2rem);}@media all and (max-width: 1024px){.kadence-column21076_98320f-58 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column21076_98320f-58 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column21076_98320f-58\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9, .wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9[data-kb-block=\"kb-adv-heading21076_1f8ed1-e9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9[data-kb-block=\"kb-adv-heading21076_1f8ed1-e9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_1f8ed1-e9[data-kb-block=\"kb-adv-heading21076_1f8ed1-e9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading21076_1f8ed1-e9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_1f8ed1-e9\">PRODUCTS<\/h4>\n\n\n<style>.kt-accordion-id21076_615d70-18 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id21076_615d70-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:rgba(255,255,255,0);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-family:Mariposa-sans;font-weight:400;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#e9dcc5;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}.kt-accordion-id21076_615d70-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#e9dcc5;border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id21076_615d70-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#e9dcc5;}@media all and (max-width: 1024px){.kt-accordion-id21076_615d70-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id21076_615d70-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id21076_615d70-18 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id21076_615d70-18 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id21076_615d70-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id21076_615d70-18 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id21076_615d70-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id21076_615d70-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right:0px solid #eeeeee;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id21076_615d70-18 kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane21076_b15973-4e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What is 14k gold filled<\/strong>?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0, .wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0[data-kb-block=\"kb-adv-heading21076_ff1ffd-c0\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0[data-kb-block=\"kb-adv-heading21076_ff1ffd-c0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_ff1ffd-c0[data-kb-block=\"kb-adv-heading21076_ff1ffd-c0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_ff1ffd-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_ff1ffd-c0\">In short, 14k gold filled is a material made of a thick layer of genuine 14k gold permanently bonded under pressure to a metal alloy core. With this process, you don\u2019t have to worry about gold peeling or common allergic reactions.\u00a0<a href=\"https:\/\/peasejewelry.com\/pages\/en\/materiaux-et-entretien\" type=\"link\" id=\"https:\/\/peasejewelry.com\/pages\/en\/materiaux-et-entretien\">Learn more.<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane21076_21ab25-84\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are your 14k gold filled jewelry pieces hypoallergenic?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>Yes, in most cases<\/strong>. The gold layer on 14k gold filled jewelry does not peel, which means the base metal is rarely exposed to the skin. This significantly reduces the risk of allergic reactions. Unlike gold plated jewelry, where the thin gold layer can wear off quickly, gold filled jewelry offers much greater durability and skin comfort.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e, .wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e[data-kb-block=\"kb-adv-heading21076_46d10d-9e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e[data-kb-block=\"kb-adv-heading21076_46d10d-9e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_46d10d-9e[data-kb-block=\"kb-adv-heading21076_46d10d-9e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_46d10d-9e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_46d10d-9e\"><br>As a result, anyone who tolerates solid gold well can generally wear 14k gold filled jewelry without experiencing irritation.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9, .wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9[data-kb-block=\"kb-adv-heading21076_2913eb-d9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9[data-kb-block=\"kb-adv-heading21076_2913eb-d9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading21076_2913eb-d9[data-kb-block=\"kb-adv-heading21076_2913eb-d9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading21076_2913eb-d9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading21076_2913eb-d9\"><br>That said, our <strong>14k gold filled jewelry<\/strong> may not be suitable for people with very acidic skin chemistry, as this can accelerate wear of the gold layer over time and eventually expose the copper core, which may lead to oxidation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane21076_4c4cd0-a1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I take care of my Pease jewelry?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Exposure to certain chemicals or harsh environments can compromise the integrity of your jewelry. This includes (but is not limited to): perspiration, hand sanitizer, acidic skin, perfumes, cleaning agents, chlorine, and salt water.<\/p>\n\n\n\n<p>A polishing cloth is a wonderful tool for restoring shine to both 925 sterling silver and 14k gold filled pieces.<\/p>\n\n\n\n<p><strong>Cleaning:<\/strong><br>Add a small amount of mild soap to lukewarm water and use your fingers to gently clean your jewelry (do not soak for more than one minute). Rinse and dry thoroughly. If light scrubbing is needed, use a very soft toothbrush and brush <strong>gently<\/strong>. Never use tissues or any paper-based materials to clean your jewelry, as the gold filled layer may wear away. Pease is not responsible for any damage, breakage, or loss resulting from jewelry cleaning performed by a third party or individual.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane21076_f6b431-fe\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are your jewelry pieces safe for children<\/strong>?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Our jewelry is <strong>not designed for babies or toddlers<\/strong>. Pease jewelry has <strong>not been tested for child safety<\/strong>. Jewelry may pose a serious choking hazard or cause significant injury. Small components may detach while a child is playing or chewing on the jewelry.<br>For these reasons, wearing Pease jewelry is <strong>strictly not recommended for children<\/strong>. Our pieces are intended for <strong>teenagers and adults only<\/strong>.<br>We disclaim all responsibility related to the wearing of Pease jewelry by children. Please ensure that all jewelry is kept <strong>out of sight and out of reach of children<\/strong>.<br>If you are considering purchasing sleeper earrings for a child, feel free to contact us so we can advise you accordingly.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane21076_db3cda-ba\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I put my hoop sleepers?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Visit this page to learn everything you need to know about our sleeper earrings.<br>Gently pull the two ends away from each other using your fingers. Insert one end into your piercing, then gently rotate the ends back toward each other until they align. Do not open the hoop too wide, as it may become difficult to close properly.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane21076_010ecc-cc\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I ask for a custom product?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>We\u2019d be happy to personalize a piece to suit your preferences, as long as our expertise and materials allow. While we don\u2019t offer fully custom jewelry design, we\u2019re always happy to modify an existing piece from our online shop.<br><strong><a href=\"https:\/\/peasejewelry.com\/en\/me-contacter\/\">Request a customization<\/a>.<\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Exchanges Policy You have up to 30 days after receiving your order to request a return or exchange, with certain exceptions for specific jewelry pieces. Please contact us to start a return. Shipping fees are non-refundable. Final sale Items on clearance, sale, marked as imperfect, or listed in the \u201cSecond Life\u201d and \u201cLast&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-21076","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RETURNS &amp; EXCHANGES | FAQ - Bijoux Pease | Pease Jewelry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/peasejewelry.com\/en\/retours-echanges-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RETURNS &amp; EXCHANGES | FAQ - Bijoux Pease | Pease Jewelry\" \/>\n<meta property=\"og:description\" content=\"Returns &amp; Exchanges Policy You have up to 30 days after receiving your order to request a return or exchange, with certain exceptions for specific jewelry pieces. 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